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Q: When will Greg be speaking near me?
A: To see a complete list of upcoming events, visit the Upcoming
Events page.
Q: What is your privacy policy? Will you share my email address
or personal information?
A: We do NOT share or sell any member information with other companies.
To view our complete privacy policy, click here.
Q: How do I contact RealLove.com for support?
A: All of the contact information for the various departments of RealLove.com
can be found on the Contact Us page.
Q: How do I receive your free newsletter?
A: Visit the newsletter sign-up page.
You can cancel your subscription to the free newsletter at any time by
simply replying to the newsletter with ‘Unsubscribe’ in the
Subject heading.
Q: How can I receive personalized help
learning the Real Love principles?
A: There are several ways for you to receive personal help from Real
Love Professionals—people personally trained and certified by Dr.
Baer to help teach the principles of Real Love.
To learn more, visit the Coaching section.
Q: How can I talk with Greg?
A: You can submit questions to Greg during the Video Chat with
Greg every Tuesday at 9 PM Eastern. Learn more about
this unique opportunity.
Q: How can I help share the message of Real Love?
A: We’ve found that the best way to share this message is to simply
give people a copy of Real
Love: The Truth About Finding Unconditional Love and Fulfilling Relationships.
You can also forward them a copy of the free newsletter and tell them
to visit the website RealLove.com.
On RealLove.com they will find a vast array of educational tools that
are helping people all over the world.
Q: What file format do you use for your audiobook downloads?
A: All of our audio downloads are in MP3 format.
Q: How do you ship your products?
A: We ship using the US Postal Service. Available shipping methods include
Media Mail, Priority Mail, and Express Mail. You will be able to select
your shipping method during the checkout process.
Q: What is your return policy?
A: To see our Return Policy, click here.
Q: I am having problems viewing the
videos on your site. What can I do?
A: Before contacting RealLove.com for support with this issue, please
try the following three steps.
1. Make sure that you have the latest version
of Flash Player on your computer. You can download that player by following
this link— Download
Flash Player 9. Also update your version of Windows Media Player—Download
Windows Media Player.
2. Your Internet connection may temporarily be too slow to support
the video streaming. Internet download speeds are affected by a huge
variety of factors, including (but not limited to) increased usage
in your area, hardware issues, software issues, and too many applications
running on your computer. Our servers are able to handle a huge number
of simultaneous viewers with no decrease in the streaming speed of
our video. If you are having a problem viewing the video, it is most
likely a problem with your Internet connection. If the problem persists,
please contact your Internet Service Provider for troubleshooting.
3. Receiving a message that the "server is busy" or "offline"
does not necessarily mean that there is an issue with our servers.
Usually this message means that your connection was interrupted or
unable to handle the data stream being sent by our server. If you
are able to view any of the pages on our site then the problem with
the videos is most likely NOT related to our server—or
none of the pages would load correctly, as they are all on the same
server. If this happens, please try again later, as it is most likely
a problem with your connection.
Q: Some of the links on your site aren’t working. Why
not?
A: If you discover a broken link, we would appreciate your emailing us
at support@reallove.com.
Please include the page on which you found the broken link and where
it is located on the page. Thank you for helping us create a smooth experience
on RealLove.com.
Q: How do I find a Real Love Group in my area?
A: There are Real Love Groups all over the country. Because new groups
start every day and meeting times and places are constantly changing,
it is impossible to keep an accurate database. To learn more about
Groups, and how to start your own, visit the Loving
Groups page.
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